Bath Promotions

Ordering our Promotional Marketing Items

Production Time

Production time begins after receipt of a written P.O., approved artwork, and payment and/or credit approval. Usual time required for production is 7-15 business days (excluding weekends and holidays), depending upon order size. Orders are acknowledged via phone, email or fax.

Rush Orders

Rush orders are handled on a case-by-case basis, subject to factory approval and may be subject to a rush charge of 10% surcharge.

Payment Terms

Credit Card or Net 30. Payment with order is required for new customers, including freight, unless prior credit arrangements have been made. We accept Visa, Mastercard and American Express. Net 30 terms are subject to credit approval. Please contact factory for credit application and allow two weeks for credit approval. We reserve the right to collect on past due invoices via any previously submitted payment method, including credit cards.

Pricing

All prices are subject to change without prior notice, due to periodic increases in material and production prices, except for confirmed orders and quotations less than 30 days old.

Less Than Minimum Orders

All below-minimum orders are subject to approval by the factory.

Overruns/Underruns

Unless otherwise stated in your P.O., we reserve the right to overship or undership by up to 5%, and bill accordingly.

Phone Orders

All phone orders must be confirmed by fax or email.

Faxed Orders

Faxed and emailed orders are accepted as original orders. Written order confirmations should be labeled "Confirmation Only" to avoid duplication of orders. Artwork will not be accepted by fax.

Scent or Color Change

To split an order into two or more scent/color combinations, there is a $50.00 (Z) charge for each required change. Example: an order for 1000 travel candles with the same imprint, divided into 500 rose scent/pink wax and 500 lavender scent/purple wax, will incur a $50.00 surcharge to split the order into rose and lavender.

Shipping

Our preferred carrier is UPS. We will ship by Messenger, FedEx, DHL or Truck upon request. Will Call is available by appointment for pick up. Drop Shipping is available at a charge of $5 (R) per location.

Split Shipments

A $15.00 (Z) charge will be added for each additional shipping destination, plus all applicable freight and handling costs.

Blind Shipments

Please specify details on P.O.

FOB

Gardena, CA 90249

Drop Ship

$5(r) per location.

Blind Ship

Please specify details on PO.

Random & Spec Samples

Random samples are billed at EQP.  Custom scented, colored and/or flavored samples are EQP, plus a $31.25 ea. (v) sample formulation fee.  Spec samples available - please contact the factory. Please contact the factory for a sample order form.

Unimprinted Products

Please call the factory for the price and availability of blank products. In the case of blank health and beauty products, the FDA has certain labeling requirements and it will be the customer's responsibility to ensure that the FDA labeling requirements are met.

Cancellations

All P.O.'s are considered firm and non-cancelable upon receipt by fax or email. The customer is responsible for all material and labor costs incurred prior to cancellation and will be invoiced accordingly, up to 100% of PO. All cancellations must be submitted in writing.

Damaged Orders

Keep all packaging materials, air bills and tags until you are sure your order arrived without damage. Damage claims require original packaging materials to process. Without these materials, a claim can not be made.

Returns

All sales are considered final. Absolutely no returns without a written return authorization. Merchandise returned without authorization will be rejected. Any return claim must be made within 24 hours of delivery. Return claims made after 24 hours of delivery will not be honored. Returns must be received within 10 days of the issued return authorization. Returns must be properly packaged to prevent damage.

Authorization

Bath Promotions assumes that when artwork has been submitted for reproduction in producing an order, that this artwork was submitted in full compliance with the laws governing copyrights, trademarks, and intellectual property. When you place an order or custom sample request with Bath Promotions, you represent and warrant that you have authority to order, purchase and distribute Bath Promotions promotional products with the names, copyrights, logos, scents, flavors, and colors as stated on your order or sample request. You also consent to indemnify, defend and absolve Bath Promotions and its affiliates from and against all claims, expenses and liabilities. This would include legal fees related to actual or alleged infringement or misappropriation of any copyright, trademark or other proprietary right of such merchandise and will remain in effect after delivery of your order.

Trademark Notice

Artwork, designs and trademarks imprinted on Bath Promotions products do not represent an endorsement of the products, designs or artwork. We assume no responsibility for determining trademark ownership on custom imprinted products.

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